LEGAL · TERMS OF SERVICE
ctz77 Terms & Conditions — Please Read Before Playing
These Terms & Conditions govern all use of the ctz77 platform. By registering an account or using any part of the service, you confirm that you have read, understood, and agreed to these terms in full.
Key Terms at a Glance
CLAUSE 1Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") constitute the entire legal agreement between you ("Player" or "User") and ctz77 ("Platform", "we", "us", "our") governing your access to and use of the ctz77 online gaming platform, including all games, betting markets, promotions, payment services, and related features accessible through the ctz77 website and any associated mobile browser interfaces. These Terms are effective as of 01 January 2026 and supersede all previous versions.
By completing the registration process and creating a ctz77 account, by depositing funds into your account, or by using any game, betting market, or promotional feature offered on the platform, you unconditionally accept these Terms in their entirety. If you do not agree with any part of these Terms, you must not register an account or use the platform in any capacity. ctz77 reserves the right to update or amend these Terms at any time. Continued use of the platform following any such amendment constitutes your acceptance of the revised Terms.
IMPORTANT: ctz77 is strictly for adults aged 21 and above. Registration by any person under the age of 21 is a violation of these Terms and will result in immediate account suspension and forfeiture of any balance held.
CLAUSE 2Eligibility Requirements
To register and maintain an active account on ctz77, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout the life of your account:
- You must be at least 21 years of age. ctz77 enforces this requirement strictly and may request age verification documentation (national identity card, passport, or other government-issued ID) at any time.
- You must be physically located in Bangladesh at the time of registration and while using the platform. Access from jurisdictions where online gambling is prohibited by local law is not permitted and is the sole responsibility of the player.
- You must provide accurate, truthful, and complete personal information at the time of registration. Providing false information, including a false date of birth, is grounds for immediate account termination.
- You may hold only one active account on ctz77. Multiple accounts held by the same individual — whether under the same or different names, phone numbers, or device identifiers — constitute a violation of these Terms.
- You must not be self-excluded from gambling services at the time of registration, and you must not be a person who has been excluded from ctz77 on a previous occasion for violations of these Terms.
CLAUSE 3Account Registration and Security
When registering an account on ctz77, you are required to provide a valid Bangladeshi mobile number, which serves as your primary login credential, and to set a secure password of your choosing. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. ctz77 will never ask for your password by email, SMS, or any other communication channel.
- You must notify ctz77 support immediately if you suspect that your account credentials have been compromised or that your account has been accessed without your authorisation.
- Account credentials must not be shared with any third party. ctz77 is not liable for losses resulting from a player sharing their login details with another person.
- KYC (Know Your Customer) verification may be required before processing any withdrawal. Players must submit valid identification documents when requested. Failure to provide satisfactory documentation within a reasonable time may result in the suspension of withdrawal facilities.
- ctz77 reserves the right to suspend or close any account that is found to have been registered using false information, to be operated in breach of these Terms, or to be associated with fraudulent or unlawful activity.
CLAUSE 4Deposits, Withdrawals, and Payment Methods
ctz77 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit amount is ৳200. Minimum withdrawal amounts and processing times vary by payment method and are displayed in the platform's cashier section at the time of the transaction. All funds must be deposited from payment accounts held in the player's own name.
Withdrawals are processed to the same payment method used to make the most recent qualifying deposit. ctz77 does not send winnings to third-party payment accounts, bank accounts held in another person's name, or cryptocurrency wallets. All withdrawal requests are subject to compliance review, which may include KYC verification. ctz77 aims to process standard withdrawal requests within one business day under Bangladesh Standard Time (BST, UTC+6).
- Deposits are credited to your ctz77 balance as soon as the transaction is confirmed by the relevant payment provider. ctz77 is not responsible for delays caused by the payment provider's own processing systems.
- Any bonuses credited to your account as a result of a deposit may be subject to wagering requirements before withdrawal. Players are responsible for reviewing the specific bonus terms attached to each promotion before accepting.
- ctz77 reserves the right to reverse a withdrawal request if a compliance review identifies an irregularity, including but not limited to: unmet wagering requirements, suspected bonus abuse, or identity verification concerns. In such cases, the player will be notified and given an opportunity to resolve the matter.
- Chargebacks initiated through a player's payment provider after funds have been deposited to ctz77 are a serious breach of these Terms and will result in immediate account suspension pending investigation. Any outstanding winnings or bonus balances will be suspended pending resolution.
CLAUSE 5Bonuses, Promotions, and Wagering Requirements
ctz77 offers various bonuses and promotional incentives to new and existing players. All bonuses are subject to the specific terms and conditions published with each individual promotion. Where a bonus carries a wagering requirement, the player must complete the required rollover of the bonus amount (and in some cases the deposit amount) before any portion of the bonus or associated winnings may be withdrawn. Failure to meet wagering requirements within the stated validity period will result in the forfeiture of the bonus and any winnings generated from it.
- Welcome bonuses are available to new players making their first qualifying deposit. Only one welcome bonus may be claimed per player. Players who open duplicate accounts to claim additional welcome bonuses will have all associated accounts suspended and balances forfeited.
- Bonuses may only be used for gameplay on ctz77. They cannot be transferred, exchanged for cash, or used to fund deposits to other platforms. Bonuses have no cash equivalent and hold no monetary value outside the ctz77 platform.
- ctz77 reserves the right to modify, suspend, or cancel any bonus or promotional offer at any time without prior notice. Any change will take effect from the date of publication on the platform and will not retroactively affect bonuses already claimed and actively being wagered.
- Free spins awarded as part of a promotion carry a standard wagering requirement unless the specific promotion states otherwise. Free spin winnings may be capped — refer to the individual promotion's terms for the applicable limit.
- Promotional offers tied to specific sporting events (such as BPL, IPL, T20 World Cup) are valid only during the stated promotional period. Unused promotional credits expire at the end of the stated period.
CLAUSE 6Responsible Gaming
ctz77 is committed to promoting responsible gaming practices. The platform enforces a strict 21+ age policy and provides tools that allow players to manage their own gaming behaviour. These tools include voluntary deposit limits, session time limits, cooling-off periods, and self-exclusion. Players may request activation of any of these features through the ctz77 support team at any time. Self-exclusion requests are processed within one business day and, once active, cannot be reversed during the agreed exclusion period.
ctz77 does not market its services to vulnerable individuals, minors, or persons who have identified themselves as problem gamblers. If you believe that another person under the age of 21 has accessed your account, contact ctz77 support immediately. ctz77 takes all reports of underage gambling seriously and will investigate promptly.
If gambling is affecting your daily life, relationships, or finances, please visit our Responsible Gaming page or contact the ctz77 support team. Help is available 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6).
CLAUSE 7Prohibited Activities
The following activities are strictly prohibited on the ctz77 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of any balance held, and may result in legal action where applicable:
- Registering or operating more than one account on ctz77, whether under your own identity or under a false or borrowed identity, for any purpose including the circumvention of bonus restrictions or account suspensions.
- Using automated tools, bots, scripts, or artificial intelligence systems to interact with any game, betting market, or promotional mechanism on the platform in a manner that provides an unfair advantage or circumvents the platform's normal operating conditions.
- Depositing funds derived from criminal activity, money laundering, or any other unlawful source. ctz77 complies with applicable anti-money laundering obligations and will report suspicious activity to relevant authorities where legally required.
- Colluding with other players, third parties, or platform staff to manipulate game outcomes, exploit system errors, or abuse promotional structures in a coordinated manner.
- Exploiting technical errors, software bugs, or payment processing glitches to obtain credits, winnings, or advantages that would not arise under the platform's normal operating conditions. Any winnings obtained through such exploitation are void and will be reclaimed.
CLAUSE 8Intellectual Property
All content available on the ctz77 platform — including but not limited to software, game interfaces, graphics, logos, text, audio, video, and the overall design and layout of the platform — is the exclusive intellectual property of ctz77 or its licensed game providers and technology partners. No part of the platform's content may be copied, reproduced, modified, distributed, publicly displayed, or commercially exploited without the prior written consent of ctz77. Trademarks, service marks, and trade names appearing on the platform are the property of their respective owners. Players are granted a limited, non-exclusive, non-transferable licence to access the platform for personal, non-commercial gaming use only.
CLAUSE 9Limitation of Liability
To the fullest extent permitted by applicable law, ctz77 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from: interruptions or downtime of the platform; errors in game software provided by third-party studios; delays in payment processing by third-party payment providers; loss of data due to technical failure; or any other event outside of ctz77's direct operational control. ctz77 makes no warranty that the platform will be available continuously, error-free, or free from interruption.
Players acknowledge that online gaming carries inherent financial risk and that ctz77 does not guarantee any particular gaming outcome. All game results on ctz77 are determined by certified RNG technology or by live dealer outcomes as applicable. The platform's liability in any circumstance shall not exceed the total net deposit made by the player in the 30 days immediately preceding the event giving rise to the claim.
CLAUSE 10Privacy and Data Protection
ctz77 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and is available at /privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Personal data collected by ctz77 includes registration information, transaction records, device identifiers, and gameplay data. This data is used exclusively for the purposes of account management, payment processing, KYC compliance, fraud prevention, and the improvement of platform services. ctz77 does not sell player data to third-party marketers and will only disclose data to external parties where required by law or as strictly necessary to deliver the services described in these Terms.
CLAUSE 11Amendments to These Terms
ctz77 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, ctz77 will endeavour to notify registered players by displaying a notice on the platform or by sending a notification to the mobile number associated with their account. It is the player's responsibility to review the Terms regularly. The most current version of the Terms will always be available at /terms-conditions. Continued use of the platform following the publication of updated Terms constitutes the player's acceptance of those changes. If a player does not accept the revised Terms, they must cease using the platform and may request account closure by contacting ctz77 support.
CLAUSE 12Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws applicable to the operation of the ctz77 platform. Any dispute arising from or in connection with these Terms, or from the use of the ctz77 platform, shall be submitted in writing to the ctz77 support team in the first instance. ctz77 will endeavour to resolve all disputes fairly and within a reasonable timeframe. Where a dispute cannot be resolved through direct communication with the support team within 30 days of submission, the matter may be referred to an appropriate independent resolution mechanism. Players agree that any formal legal proceedings shall be conducted on an individual basis and not as part of a class or group action.
Have Questions About These Terms?
Our support team is available 24/7 to clarify any clause. You can also browse our FAQ or explore the ctz77 Casino.
Visit Our FAQ Explore ctz77 Casino⚠️ ctz77 is strictly for players aged 21 and above. Online gaming involves financial risk. Please play responsibly. SSL-secured platform. For support, contact us at [email protected].